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Welcome Emails

Scenario

You want to send people that sign up for your product or service a basic welcome email that lets them know how to get started.

Journey Welcome Example

Steps

  1. Create an Entrance step:
    • event-based
    • listen your new user signup event (e.g. User Created)
    • use Rules to only add users with email address defined
    • multiple entries is not needed
    • (optional) set a data key to expose any signup information captured
  2. Connect it to a Send step that uses an Email campaign